Zero Architecture

Desktop PCs Today: A Major Management Problem

Desktop PCs today are complex permutations of any number of hardware components, operating system versions, drivers and applications installed by both users and IT staff – along with an ever-growing list of OS and applications updates and patches. This myriad of components are installed on PCs distributed throughout offices and company locations and, even with the best of remote access software, are often inaccessible to IT staff without an on-site visit when a critical problem or crash occurs.

Maintaining and managing this constantly changing mix of PC hardware and software consumes more than 70% of the total cost of ownership (TCO) of a typical PC, and it represents the bulk of the help desk workload for many organizations.

Virtual Desktops: A Simpler Way to Deliver Windows

Virtual desktops enable users to access a standard Windows operating system installation, along with whatever applications and data they need, running on centralized servers running in a data center. These servers use specialized software called a hypervisor to create a “virtual machine” that simulates roughly the same capabilities as a physical desktop computer. Desktop virtual machines (DVMs) connect over local area networks to specialized endpoint devices at the user’s location that in turn are connected to peripherals like monitors, keyboards, mice and other peripherals to make a complete system.

While this technical description may make virtual desktops initially sound more complicated than traditional desktop PCs, we think you'll see that centralizing all of the software, storage, processing and management within the data center makes the lives of both IT staff and the users they support much more simple.